A: We accept returns within 30 days of purchase, provided the item is unused, in its original condition, and in the original packaging. Items like perishable goods, intimate or sanitary products, hazardous materials, gift cards, downloadable software, and some health/personal care items are non-returnable.

If your return is approved after inspection, we’ll issue a refund to your original payment method. Return shipping costs are your responsibility and are non-refundable. For returns over $75, we recommend using a trackable shipping service.

Sale items are non-refundable, and exchanges are only available for defective or damaged items. For any issues or to start a return, contact us at admin@pureandnatrualhoneyco.com

See full return policy here

A: Orders are processed within 1–3 business days (excluding weekends and holidays) after your order confirmation email. Once shipped, you’ll receive another email with tracking details so you can follow your order's journey or track > here

We ship via Australia Post and offer:

~$9.95 or FREE for orders over $100 (approx. 5 business days)
- $15 flat rate (approx. 2–4 business days)

We also ship internationally to select countries, with rates and delivery times calculated at checkout. Keep in mind—international orders may incur customs duties or taxes upon arrival, which are the customer's responsibility.

If your order hasn’t arrived within the estimated timeframe, email us at admin@pureandnaturalhoneyco.com with your name and order number.

See full shipping policy here

Total Activity (TA), is the rating scale used to measure the anti-microbial content of honey. The higher the number, the greater the activity.

We provide a diverse range of honey which incudes Raw/Organic: ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎


• Jarrah
• Mixed Blossom
• Blackbutt
• Whitegum
• Redgum